Shipping

Orders are typically packed and shipped within one or two business days of being placed.  Transit time will depend on the destination, but in general delivery to the Greater Toronto Area and southern Ontario takes 1 to 2 business days; northern Ontario, Quebec & Manitoba is 2 to 3 days; prairie & maritime provinces 3 to 4 days; British Columbia 4 to 5 business days.  Shipping to the United States generally takes a week to 10 days, depending on the destination.

You can always see what the shipping amount will be before you complete your order by viewing your shopping bag, clicking on "Add Info" on the Shipping line below your sub-total, and then entering your country, province/state and postal code/zip code.  If you are unable to see a shipping amount for your location, or if the amount shown seems incorrect, please contact us for assistance.

Once you've completed your order you will receive email updates as it progresses, including a tracking number once it has actually been shipped. For various logistical reasons, we may occasionally ship your order using a different carrier from the one you selected, however the cost of your shipment and its transit time will not change.

Products that are out of stock will be clearly marked as such. If a product is not marked as "Out Of Stock" then it is currently in stock at our Toronto warehouse and is available for purchase.

Some large orders may be too big to be handled by our usual courier partners, so if you are considering a larger purchase please contact us to see what other transportation options are available.

If you are ordering from the United States, please be aware that Thinkamajigs does not collect any U.S. taxes or duties when you complete your purchase, so you may be asked to pay these amounts to the courier upon delivery.

Pick-ups

Customers who enter a shipping address in Ontario may choose pick-up as an option.  Pick-up orders will be held for a maximum of two weeks.  If the order has not been picked up after two weeks, it will be canceled and refunded to the original method of payment.

 

Returns

Items can be returned withing 30 days of when you receive them. All returns must first be authorized by us. To initiate a return, please contact us at 1-800-363-3013 or info@thinkamajigs.com. Returns must include all of their original packaging, be free from any marks or damage, and be in re-sellable condition. Damaged returns will be rejected.